Privacy Policy

Effective: 01/01/2026

Samsung Electronics Co., Ltd. (Data Controller) (“Samsung”) knows how important privacy is to its customers and their employees and partners, and we strive to be clear about how we collect, use, disclose, transfer and store your information. This Privacy Policy provides an overview of our information practices with respect to personal information collected through or in relation to Neurologica (the “Business Services”).

This Privacy Policy may be updated periodically to reflect changes in our personal information practices described in this Privacy Policy or changes in the applicable law. We will indicate at the top of this Privacy Policy when it was most recently updated. If we update the Privacy Policy, we will let you know in advance about changes we consider to be material by posting a notice on our website and/or by emailing you.

What information do we collect?

When using the Business Services, we collect and maintain information about you as detailed below.

• Account and management data: such as your first/last name, email address, credentials, job title, place of employment (optional), country, zip code, referred by (optional), marketing opt-out preferences, and terms and conditions acceptance verification.
• Device and usage data: Hardware information, software information, device identifiers (such as Windows PC’s, Mac’s Android devices, and iOS devices), and log and usage information (such as diagnostic, technical, error, and time and duration of your use of the Business Services, and error reports and dump logs).
• Cookies and similar technology: information stored in cookies that we have set on your device and/or on the Business Services.
  Communications about the Business Services: information (including any media files) you send or receive from us.

How do we use your information?

We use information we collect in relation to the Business Services for the following purposes:

• To provide the Business Services and to register or authenticate you or your device for the Business Services.
• To respond to your questions or requests for information.
• To offer better and more customized products and services that take into account your usage of the Business Services and other relevant information.
• For assessment and analysis of our market, customers, products, and services.
• To understand the way you use the Business Services so that we can improve them and develop new products and services.
• To provide maintenance services (including software updates) and to maintain a sufficient level of security on the Business Services.
• To protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers, for example, in legal proceedings, internal investigations and investigations by competent authorities.
• To comply with legal and regulatory requirements, including responding to lawful requests by competent authorities.
• Otherwise with your separate consent where required by applicable law or as described to at the time your information is collected.
• Through the Business Services, we may collect personal information about your online activities on websites and connected devices over time and across third-party websites, devices, apps and other online features and services. We may use third-party analytics services on the Business Services, such as those of Google Analytics. The service providers that administer these analytics services help us to analyze your use of the Business Services and improve the Business Services. The information we obtain may be disclosed to or collected directly by these providers and other relevant third parties who use the information, for example, to evaluate use of the Business Services, help administer the Business Services and diagnose technical issues. To learn more about Google Analytics, please visit https://developers.google.com/analytics.

For Brazilian and European Economic Area (EEA), UK and Swiss residents only

Samsung processes personal information for the purposes described above. Samsung’s legal basis to process personal information includes processing:

• (i) So that we can keep our promises to you, such as providing you with the Business Service (performance of a contract or for Brazilian residents and as applicable, preliminary procedures);
• (ii) To promote our business interests (for example, to improve the Business Services) (legitimate interest);
• (iii) To comply with the law, regulatory obligations and legal processes; and
• (iv) With your consent, for example to process your approximate location (e.g. country/region based on IP address).

To whom do we disclose your information?

We will disclose your information internally within our business and the following entities, but only for the above purposes.

• Subsidiaries and affiliates: Samsung branded and non-branded subsidiaries and affiliates which we control or own.
  Third parties/controllers: partners we work together with to provide you with the Business Services. For example, marketing support agencies, eCourse companies.
  Service providers/processors: Carefully selected companies that provide services for or on behalf of us. These providers are also committed to protecting your information. For example, customer support platforms.
• Other parties when required by law or as necessary to protect our business: For example, it may be necessary by law, legal process, or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security, anti-terrorism, or other issues that are related to public security.
• Other parties in connection with corporate transactions: We may disclose your information to a third party as part of a merger or transfer, acquisition or sale, or in the event of a bankruptcy.
• Other parties with your consent or at your direction: In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you separately consent to or request such sharing.

How do we keep your information secure

We take data protection seriously. We’ve put in place physical and technical safeguards to keep the information we collect secure. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection is completely secure.

Where do we send your data?

Your use of our Services will involve the transfer, storage, and processing of your personal information within and outside of your country of residence where necessary. In particular, your personal information will be transferred to the Republic of Korea (where Samsung ultrasound systems and infrastructure are hosted), and support teams or service providers located in the United States or global locations.

Please note that the data protection laws and other laws of countries to which your information may be transferred might not be as comprehensive as those in your country. We take appropriate measures, in compliance with applicable law, to ensure that your personal information remains protected.

For European Economic Area (EEA), UK and Swiss residents only

We will comply with applicable European data protection law when transferring your personal information outside of Europe. We may transfer your personal information to countries which have been found to provide adequate protection of personal information by the relevant data protection authority in your jurisdiction, including the Republic of Korea.

The measures we take to safeguard the transfer of your information include the use of standard contractual clauses as approved by the relevant data protection authority. To request more information or to obtain a copy of the standard contractual clauses we rely on, contact us as described in the Contact Us section below.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

• Strictly necessary cookies. These cookies are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
• Analytical or performance cookies. These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can find more information about the individual cookies we use and the purposes for which we use them below:

• [Analytical] This cookie enables us to estimate our audience size and usage. Web page: https://www.neurologica.com/

We do not share the information collected by the cookies with any third parties.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Except for essential cookies, all cookies will expire after 14 months.

What are your rights?

Your personal information belongs to you. You have the right to ask us to provide details about what we have collected and to provide your personal information to you in a structured, commonly used and machine-readable format, to delete it, or correct any inaccuracies.

However, requesting the deletion of your personal information may also result in a loss of access to Services we provide. We will not delete certain data that we are required to keep according to law.

For United States California Residents only

If you are a California resident, for more information about your privacy rights, please see the California Consumer Privacy Statement. To submit a privacy rights request in connection with the Business Services subject to this Privacy Policy, please contact us, as described below.

Pursuant to applicable law, you may have other rights available to you. Please contact us as described below to inquire more.

How long do we keep your information?

We won’t keep your personal information for longer than is necessary for the purpose for which it was collected. This means that information will be destroyed or erased from our systems when it’s no longer required.

We take appropriate steps to ensure that we process and retain information about you based on the following logic:

• At least the duration for which the information is used for the purposes for which it is collected;
• As required under law, regulatory obligation, a contract, or with regard to our statutory obligations;
• Only for as long as is necessary for the purpose for which it was collected, is processed, or longer if required under any contract, by applicable law, or for statistical purposes, subject to appropriate safeguards.

Contact Us

Regulatory, Quality and Compliance
Neurologica Corp., a Samsung Company
14 Electronics Avenue
Danvers, Massachusetts 01923, USA